North Western Province

Grievance Handling System

Official online complaint submission service for the public and office staff.

Department of Education Secure • Confidential • Trackable

Official Service Portal

Submit a grievance through the correct service channel

Use Public Grievance for outside/public users. Use Office Staff Grievance for internal office matters. After submission, keep your reference number to check progress.

01Public Grievance
02Office Staff Grievance
03Status Tracking

Submission Forms

Select Grievance Type

Fields marked with * are required
01

Public Grievance Submission

For students, teachers, principals, division, zone, provincial matters and other public complaints.

02

Office Staff Grievance Submission

For internal staff issues. Select the working branch and add contact details for confidential follow-up.